Home >> Salesforce

Salesforce

 

iDataLytics is a registered Salesforce Consulting Partner. We provide consulting services that span the entire Salesforce Platform and are targeted at solving customer challenges across multiple industry verticals and functional domains.

Our Salesforce force teams are adept at solving the following recurring customer challenges:

 
 
  • The need for sales reps to multi-task

  • Ensuring accuracy of information and enabling standardization of information

  • Gaining better visibility into a prospect’s activity

  • Empowering customer self-service by providing the right information in an anytime, anywhere fashion

  • Customer support cannot keep pace with high rate of business growth

  • Infusing knowledge into the problem-solving process i.e. Knowledge-centered Support (KCS)

  • Leveraging big data and analytics to gain insights on sales and marketing effectivenessy

  • Miscommunication between sales and marketing organizations

 
 

Our Core Offerings And Capabilities

 
Sales
Service
Marketing
Community
Analytics
Apps
Einstein
 

Extended Offerings Capabilities

 
  • Sales Cloud

  • Field Service Lightning (FSL)

  • Einstein

  • Data Studio

  • Einstein Analytics

  • Financial Services Cloud

  • Data.com

  • Health Cloud

  • Community Cloud

  • Marketing Cloud

  • Service Cloud

  • Social Studio

 

Our Salesforce Integration Capabilities

 

Our Certifications